St Judes Creations
All orders ship via USPS with Delivery Confirmation (except for international orders). Padded envelopes usually go First Class and boxes are sent USPS Priority (unless they're light enough to go First Class).Please request quote if you need insurance as the shipping does not include insurance.
If you need something sooner than the 2-6 day average time period, expedited shipping can be calculated. Just let me know.
ADDRESSES - if the address on your paypal account is not the same as the address on your PayPal account, please specify in the 'notes to seller' section at checkout to which address you'd like your item(s) sent.
Also, if you're purchasing something as a gift and need it sent to the giftee directly from me, be sure to include that address in the 'notes to seller' section.
Returns and exchanges
We want you to be happy with your order and will strive to give you a excellent description of your purchase using the pictures and worded description in the listing. If you're not satisfied with your purchase, you may return the item(s) within one week of receiving it for a full refund, less shipping and handling. If your order was a custom order and a deposit was required, you will receive a refund, less the deposit and shipping and handling once your item(s) have been returned.
Custom wedding related orders are not returnable.
Duty and tax will need to be paid by addressee and Not stjudescreations
Additional Policies and FAQs
I accept payment via PayPal or personal check. Payments must clear before your purchase will be sent.
If paying by check, please wait for a revised amount from me via Etsy conversation before sending your payment.
Depending on the size/intricacy of your custom order, a deposit may be required and must be received before work can begin. The deposit can be set up via Etsy or PayPal.
We will not be responsible for any loss or damage related to our products.
Due to the handmade nature of the flowers,some variations might occur from pictures.Slight variation in colors may happen.Pictures are usually sent of the products of custom order to confirm the colors.Some colors/paper may bleed due the the nature of crepe paper.The flower may require fluffing.